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Rapid Response
Rapid Response from Data Harvesting
Rapid Response responds to and follows up web visitors.

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IT made easyThis is IT made easy
No tech skills required
Fully installed for you
Set it and forget it
Works on any web site


Low-cost licensing
Web license includes configuration, unlimited users, unlimited usage and telephone support. Terms: 3, 12, 24 and 36 month options available.

We are here to help
Peter Coe Peter Coe
Business Development Director
Data Harvesting
Tel: 01202 477855  
Sue Yeadon Sue Yeadon
Enquiries
Data Harvesting
Tel: 01202 477855  
Sends your web visitors an instant response when they request company information online. Sends automatic follow-ups. Routes those enquiries to the correct desks, and sends your daily file of requests to your mailing house. With Rapid Response it’s all automated and hands-free, saving you time and money. Rapid Response
3M UK plc selects Rapid Response
Background:
3M UK plc is a global technology company well known for Post-it ® Notes and Scotch ® tape from its thousands of innovative products. Visitors request 3M product information by e-mailing in a request that was read, retyped and then replied to manually. An efficient, scalable process was required.
Solution: Rapid Response from Data Harvesting was selected for its flexibility in communicating with web visitors. Added to 3M’s web forms, this advanced technology selects the requested information PDFs and e-mails them back, personalised and fully branded. All leads are stored, batched and routed to 3M Customer Service teams to follow up. Follow-up e-mails are automatically sent to keep in touch.
Outcome: 3M fulfils information requests instantly and perfectly every time. All leads are routed to the Customer Service team for telephone or e-mail follow-up. Visitors get what they want fast and get followed up with extra information automatically. 3M stays ahead of the competition again.
 
Satisfy your web visitors
 
Fulfils information requests with PDFs
Personalised, branded responses
Supply your team with leads
 
Routes enquiries to the right desks
Daily mailing files of new leads
Stay in touch
 
Follow-up e-mail sent out automatically
Personalised 'hand-written' contents
Instant e-mail
to your web visitor with information attached